Perfect for businesses, our Remote Support offers a smarter, faster support service for your IT infrastructure and systems.
If you’re a small business with a keen eye on costs and budgeting, but you recognize the value of technology as a key enabler for efficiency, Remote Support may be the best support option for you.
This package gives you unlimited remote support for your end-users, covering your computers, servers and network.
You can get in touch with our Help Desk team by telephone, email, chat application or using our Web Site directly from your desktop, mobile and online – as often as you like. Our phones are all manned by qualified technicians to ensure you’re back up to speed as quickly as possible.
Save time and money
Support, assist, interact, and collaborate with people. Exchange information. Access and use technology. One tool makes it possible to work as if we were all in the same room without travel time and expenses. With Remote Support, you have everything you need right in front of you.
Focus on your work, not getting it to work
Solve issues remotely or bring customers and colleagues together without complex steps or onerous prep time. Remote Support is designed to get you working in seconds on any device.
Secure and powerful
Remote Support enables you to do what you want without any hassle and without any worries. Private data, private conversations, and private meetings stay that way.
Key features at a glance
- Unlimited remote support
- Standard Help Desk hours 9.30am to 6.30pm daily
- Preventative maintenance & updates
- Client (desktop, mobile, web versions)
- High rate of first-contact resolution
- Discounted rates on other services
- No hidden costs